frequently asked questions for readers
Volunteers
Q: Can I volunteer?
A: Yes. We LOVE volunteers. You can sign up HERE.
Vendors
Q: Are you accepting vendors at your convention?
A: Yes. We would love to have you attend as a vendor! Please fill out our interest form HERE.
General
Q: When is Readers Take Denver 2023?
A: March 30-April 2, 2023
Q: Where is it?
A: Grand Hyatt, Denver, CO
Q: Is this an event for Authors or Readers?
A: Both! This is a more reader-centric event, but our focus is on bringing readers, authors and members of the publishing world together for a celebration of what we all love — books!
Q: Will all of the authors listed definitely attend Readers Take Denver 2023?
A: All of the authors listed on our Authors Attending page have confirmed that they will attend. However, life happens, emergencies happen, and schedules sadly can change. So we will keep the most up-to-date list available on our attending authors page!
Q: What should I do if I lose/find an item during the conference?
A: All found items will be turned into a hotel staff member and will be available for pick up at their lost and found.
Q: What if I am feeling unwell during the convention, is there a clinic or hospital nearby?
A: Yes, Denver Health hospital is located just 2 miles south of the hotel at 777 Bannock St. Multiple pharmacies are also located downtown near the hotel.
Q: Can I buy books?
A: Yes, we will have a bookseller on site! However, please consider pre-ordering your book from your authors. A pre-order list will be made available very soon!
Q: I only like X genre, should I still come?
A: While our attending authors are mostly from the Romance and Mystery/Thriller genres, we welcome our readers to double check the list for your favorite authors! And please let your favorite authors know about the event!
Registration
Q: Is there a cap on attendance?
A: Yes, unfortunately, there is a limit to the number of attendees due to the venue capacity. BUT we will do our best to make that the highest number we possibly can. And we will keep a waitlist for those who were not able to snag tickets the first go around so that anyone who may not be able to make it, will be able to turn their tickets over to them.
Q: I've already registered for Readers Take Denver 2023. When will I receive more information regarding events and activities?
A: Anyone who has registered for the convention will receive updates as soon as they become available
Payments
Q: What is the cancellation policy?
A: No transfer of tickets unless done so by the creators of the event. No refunds within 90 days of the event. If you have questions, please email lisareneejonesbooks@gmail.com.
Hotel Reservations and Venue Information
Q: How can I get into the Readers Take Denver discounted room block?
A: You must be registered in order to book a room in our room block. When you register, you will receive a link in order to reserve a room.
Q: What is the hotel's cancellation policy?
A: The policies regarding your specific reservation are provided by the hotel at the time the reservation is made. They are also provided in online, email, written and faxed confirmations. Please contact the hotel directly for more information.
Q: Can you help me find a roommate?
A: Unfortunately we will not be matching up roommates. However, we suggest that you make a post on our Facebook group about looking for roommates. Be sure to include the dates of your booking, as well as how many roommates you are looking for.
Q: Where can I buy food during the convention?
A: There are many restaurants and shops located in downtown Denver near the hotel. There is also a restaurant located in the Grand Hyatt. The hotel also offers courier private dining rooms that offer an intimate experience in a spacious room with menus featuring local fare.
Q: Can my service animal stay with me at the Grand Hyatt Denver?
A: Please contact the hotel directly for more information.
Q: What time can I check into my room at the Grand Hyatt Denver?
A: 4:00 PM
Q: What time do I have to check out of my room at the Grand Hyatt Denver?
A: 11:00 AM
Travel and Parking Information
Q: I’m flying in, how far is the airport from the hotel?
A: Denver International Airport is 25 miles away from the hotel. It is a 40 minute drive by car, depending on traffic, or attendees can use public transportation and reach the hotel in about an hour by bus and train.
Q: How do I get from the airport to the hotel?
A: Attendees can make car rental reservations at the airport and then drive to the hotel themselves. However, downtown Denver is pedestrian friendly with many of the restaurants and shops accessible by foot or via public transportation. There is public transportation, including buses and trains, that will take attendees from the airport to the hotel and back. Find more information at www.rtd-denver.com.
Q: I won’t have a car when I’m in Denver. How can I get around?
A: Lyft and Uber are available.
COVID-19
Q: Will you be verifying that all attendees have COVID-19 vaccinations?
A: Due to privacy laws we will not be checking statuses.
Q: Do I need to be vaccinated for COVID-19?
A: We highly encourage all attendees to be vaccinated.
Q: I will not be vaccinated during the event, what measures should I take?
A: We are encouraging all attendees to be vaccinated; but, if this is not possible, please follow the CDC guidelines, such as wearing a mask, physical distancing, hand hygiene, respiratory protocol, etc.
Q: If I have been in contact with someone with a confirmed case of COVID-19, what should I do?
A: Do not attend until the quarantine period has passed. If you have already arrived at the event when you were notified, please notify a Readers Take Denver staff member immediately, self-quarantine, and get tested for COVID-19.
Q: Will you be testing all attendees for COVID-19 prior to them entering the event?
A: CDC does not recommend testing of all individuals.
Q: If I have to cancel due to COVID-19 issues, will I be refunded my registration fees and hotel deposits?
A: We will not give a refund, but you will be able to reschedule for an upcoming event.
Q: Can I volunteer?
A: Yes. We LOVE volunteers. You can sign up HERE.
Vendors
Q: Are you accepting vendors at your convention?
A: Yes. We would love to have you attend as a vendor! Please fill out our interest form HERE.
General
Q: When is Readers Take Denver 2023?
A: March 30-April 2, 2023
Q: Where is it?
A: Grand Hyatt, Denver, CO
Q: Is this an event for Authors or Readers?
A: Both! This is a more reader-centric event, but our focus is on bringing readers, authors and members of the publishing world together for a celebration of what we all love — books!
Q: Will all of the authors listed definitely attend Readers Take Denver 2023?
A: All of the authors listed on our Authors Attending page have confirmed that they will attend. However, life happens, emergencies happen, and schedules sadly can change. So we will keep the most up-to-date list available on our attending authors page!
Q: What should I do if I lose/find an item during the conference?
A: All found items will be turned into a hotel staff member and will be available for pick up at their lost and found.
Q: What if I am feeling unwell during the convention, is there a clinic or hospital nearby?
A: Yes, Denver Health hospital is located just 2 miles south of the hotel at 777 Bannock St. Multiple pharmacies are also located downtown near the hotel.
Q: Can I buy books?
A: Yes, we will have a bookseller on site! However, please consider pre-ordering your book from your authors. A pre-order list will be made available very soon!
Q: I only like X genre, should I still come?
A: While our attending authors are mostly from the Romance and Mystery/Thriller genres, we welcome our readers to double check the list for your favorite authors! And please let your favorite authors know about the event!
Registration
Q: Is there a cap on attendance?
A: Yes, unfortunately, there is a limit to the number of attendees due to the venue capacity. BUT we will do our best to make that the highest number we possibly can. And we will keep a waitlist for those who were not able to snag tickets the first go around so that anyone who may not be able to make it, will be able to turn their tickets over to them.
Q: I've already registered for Readers Take Denver 2023. When will I receive more information regarding events and activities?
A: Anyone who has registered for the convention will receive updates as soon as they become available
Payments
Q: What is the cancellation policy?
A: No transfer of tickets unless done so by the creators of the event. No refunds within 90 days of the event. If you have questions, please email lisareneejonesbooks@gmail.com.
Hotel Reservations and Venue Information
Q: How can I get into the Readers Take Denver discounted room block?
A: You must be registered in order to book a room in our room block. When you register, you will receive a link in order to reserve a room.
Q: What is the hotel's cancellation policy?
A: The policies regarding your specific reservation are provided by the hotel at the time the reservation is made. They are also provided in online, email, written and faxed confirmations. Please contact the hotel directly for more information.
Q: Can you help me find a roommate?
A: Unfortunately we will not be matching up roommates. However, we suggest that you make a post on our Facebook group about looking for roommates. Be sure to include the dates of your booking, as well as how many roommates you are looking for.
Q: Where can I buy food during the convention?
A: There are many restaurants and shops located in downtown Denver near the hotel. There is also a restaurant located in the Grand Hyatt. The hotel also offers courier private dining rooms that offer an intimate experience in a spacious room with menus featuring local fare.
Q: Can my service animal stay with me at the Grand Hyatt Denver?
A: Please contact the hotel directly for more information.
Q: What time can I check into my room at the Grand Hyatt Denver?
A: 4:00 PM
Q: What time do I have to check out of my room at the Grand Hyatt Denver?
A: 11:00 AM
Travel and Parking Information
Q: I’m flying in, how far is the airport from the hotel?
A: Denver International Airport is 25 miles away from the hotel. It is a 40 minute drive by car, depending on traffic, or attendees can use public transportation and reach the hotel in about an hour by bus and train.
Q: How do I get from the airport to the hotel?
A: Attendees can make car rental reservations at the airport and then drive to the hotel themselves. However, downtown Denver is pedestrian friendly with many of the restaurants and shops accessible by foot or via public transportation. There is public transportation, including buses and trains, that will take attendees from the airport to the hotel and back. Find more information at www.rtd-denver.com.
Q: I won’t have a car when I’m in Denver. How can I get around?
A: Lyft and Uber are available.
COVID-19
Q: Will you be verifying that all attendees have COVID-19 vaccinations?
A: Due to privacy laws we will not be checking statuses.
Q: Do I need to be vaccinated for COVID-19?
A: We highly encourage all attendees to be vaccinated.
Q: I will not be vaccinated during the event, what measures should I take?
A: We are encouraging all attendees to be vaccinated; but, if this is not possible, please follow the CDC guidelines, such as wearing a mask, physical distancing, hand hygiene, respiratory protocol, etc.
Q: If I have been in contact with someone with a confirmed case of COVID-19, what should I do?
A: Do not attend until the quarantine period has passed. If you have already arrived at the event when you were notified, please notify a Readers Take Denver staff member immediately, self-quarantine, and get tested for COVID-19.
Q: Will you be testing all attendees for COVID-19 prior to them entering the event?
A: CDC does not recommend testing of all individuals.
Q: If I have to cancel due to COVID-19 issues, will I be refunded my registration fees and hotel deposits?
A: We will not give a refund, but you will be able to reschedule for an upcoming event.
