frequently asked questions for
Readers Take Denver 2024
Our Facebook group and chats: All important announcements will be put on our blog starting now as we move to this new process: https://www.readerstakedenver.com/event-updates. Questions will no longer be answered in the Attendee Facebook group or chats.
This will allow us to have more time to event plan and make sure you have a fabulous time. Additionally, starting in April, we will have a video library on our website with training videos.
Please email and we will help: general@readerstakedenver.com
The chat groups are not manned by staff. At all. We sometimes pop in, but that is not an official way to ask a question. PLEASE email.
How fast do we answer?
Where is the Event Schedule?
Where can I find author pre-orders?
Where can I find vendor pre-orders?
RSVPs:
Transportation:
Shuttles from Holiday Inn and DoubleTree
How much is parking at the hotel?
Can I bring a service animal?
If I need extra help what do I do?
What if I have a disability?
Signing process:
How many authors can you see?
How many items can I have signed at a time?
Can you go to events with your friends?
How do I get on WhatsApp?
Rebecca Yarros signing:
What is the Lunch with the Stars scoop?
Pre-order pickup:
Early orders:
Can I get a PDF of the agenda?
When will seating charts be posted?
Can I bring a wagon?
Storage:
IVs and Oxygen:
Do we get a bag at registration?
Do badges tell us who is an author, narrators and so on?
What is the dress code for the red carpets?
How does the internet work?
Evenings Events:
Rising Star Program:
Why do we host other events during the Rising Star event?
When is Registration open?
Where is registration?
Is there a way to ship home?
Do you have day passes for 2024?
Can we register for 2025?
How will I know if an author has cancelled?
What if I need a roommate?
What if I need to sell my ticket?
What merch is Readers Take Denver selling?
What is Promo Alley and how does it work?
Are meals included?
What methods of payment are accepted?
This will allow us to have more time to event plan and make sure you have a fabulous time. Additionally, starting in April, we will have a video library on our website with training videos.
Please email and we will help: general@readerstakedenver.com
The chat groups are not manned by staff. At all. We sometimes pop in, but that is not an official way to ask a question. PLEASE email.
How fast do we answer?
- 24 hours during the week. If you email on a Friday you will be answered Monday or if we got buried in hundreds of messages over the weekend, Tuesday. We often have people email and an hour later, post they can’t get an answer. PLEASE allow the above timelines. If you don’t get an answer email Emily as per above. Do not use the group to get answers. It’s a chat group and we cannot keep up and plan the event. It's being left open for 2024 but for answers, we need you to please EMAIL.
Where is the Event Schedule?
- You can find the full list of events at Readers Take Denver HERE
Where can I find author pre-orders?
- Author pre-orders that have been submitted to us can be found HERE. If you do not find the author you are looking for on that list, you can also look on their personal website, if they have one. Book pre-orders are controlled by individual authors and our bookseller (Author Author). Readers Take Denver is not responsible for pre-order. So if you need to make adjustments or cancel any orders, please contact who you purchased from.
Where can I find vendor pre-orders?
- Vendor pre-orders that have been submitted to us can be found HERE.
RSVPs:
- Why do we do RSVPs for some events? No, it is not because we expect people not to get to go.
- It helps the sponsors involved plan for the event. If they want to give out goodies they need a real headcount.
- What if you don’t RSVP? You most likely will get in but you may not get any of the special goodies. People who have "RSVP tickets" will be allowed in first, and will get goodies, which is why we ask that everyone fill out the RSVPs when they are made available.
- For example: we are doing a movie treat for The Gray Man showing for Mark Greaney, which is why we did the RSVP early and asked everyone to fill out the form so we can plan on how many treats to get!
- That RSVP for Mark Greaney and the other Saturday night events is the only one open right now which is just for headcount for the treats. Please see it HERE.
- We need to make sure we plan our room sizes properly. IF the numbers are bigger or smaller than we expect we have a chance to move the event before it causes a challenge.
- All other RSVPs will be put on our Blog / Event Updates and be emailed out to everyone once all RSVPs have been published to avoid multiple emails about RSVPs
- The only forthcoming-RSVP that has an attendee cap is the Paint Party due to the complexity and cost of the event, the sponsors opted for 200 attendees. The sponsors will allow their readers to have first pick at spot (free of cost) and then it will go out to everyone else.
- Yes, of course! But they will not begin until the movies end. It's one big room and we will pull open the doors for the parties when the movie end.
Transportation:
- Gaylord Rockies is 6.3 miles from Denver International Airport
- Taxi Service is approximately $40.
- Lyft is $18-21, UberX is about $30.
- Regional Transportation District (also named RTD) Light Rail from the airport: Get off on the first stop, 61st and Pena. Gaylord hotel shuttle picks up from 61st and Pena station about every half hour. Where does RTD Light Rail pickup at Denver airport? The Denver Airport Station is located at the DEN Transit Center, Level 1, adjacent to the Westin Denver International Airport. The station serves RTD routes AB, AT, 104L, 145X and 169L. The Westin is so close to security it’s like walking from one side of a large house to the other.
- If you are staying at another hotel please check with them for recommended transportation.
Shuttles from Holiday Inn and DoubleTree
- 4 shuttles a day to and from the Gaylord and we are negotiating times.
- Free Airport Shuttles: 3:45am-11:45pm
How much is parking at the hotel?
- The Gaylord for $20 self parking and $39 valet parking. These are per day prices.
Can I bring a service animal?
- The hotel does allow service animals but they must be official service animals. Please clear this with them.
If I need extra help what do I do?
- Find a volunteer and if they can’t help they will get staff asap.
What if I have a disability?
- We have an official process starting in 2025 and you will have to fill out a form. For 2024, contact contact@readerstakedenver.com
Signing process:
- Our process is unique. The main signing authors are in two rooms. Half the readers start in one room. The other half in the other room. There is a third room of ticketed authors. When your ticket is called for the ticketed room, this will be your opportunity to see those authors. This alone is 25-40 authors, but you will be asked to move quickly so others can get in! This not only controls crowds, it allows authors to see many more readers. We use WhatsApp to announce numbers and we update a landing page. We will do videos to show you the process about a month before the event. No crowds! No watching for a band to be called. You will get time to get to your new spot when you are ready.
How many authors can you see?
- We can never guarantee a number, but we are proud of our process and believe you will be surprised at just how many people you will see.
How many items can I have signed at a time?
- You can have 5 items signed at a time. If you have more than 5, you must enter the author's line again. This does not extend to pre-orders that are simply being picked up.
Can you go to events with your friends?
- Yes, in April we will ask for a list of people who want to be together.
How do I get on WhatsApp?
- The process will be posted in March, as well as instruction videos. It’s easy, we promise!
Rebecca Yarros signing:
- If you received a ticket to Rebecca’s signing, you will receive a number at registration and that number will be called on WhatsApp and posted on our landing page.
What is the Lunch with the Stars scoop?
- 9 readers with one STAR (author, narrator, a psychic medium, famous photographer, etc.). The Lunch with the Stars tickets are on sale until April 1. We will add stars until April 1. Shortly after, we will ask ticket holders to pick their top picks and start drawing for tables.
Pre-order pickup:
- If you pre-ordered directly from an author, you will pickup you pre-order from them at their signing table. If you pre-ordered through our bookseller (Author Author), you will pickup your pre-orders at the bookseller location and take it to the authors signing table to get signed. We want you to pre-order books so we are happy to help you if you need help. If after day one you fear you won’t get to pickup orders, go to the Q&A / Registration desk and we will get one of our many wonderful volunteers to help.
Early orders:
- We want you to get to as many authors as possible. For this reason we are demoing a program we think will help. On Friday from 8am-12pm some assistants will pre-sell books in a specified room. This saves you the time of doing the table transaction and you get more quality time with the author you are seeing. All you have to do is go see the author and get your book(s) signed. Super fast. So instead of wasting transaction time at the time, you can focus 100% on the author. You can still buy at authors’ tables, but this will just help you get some of that done early for the participating authors. A list of those authors will be posted soon.
Can I get a PDF of the agenda?
- When we get a complete agenda and we send it to press we will post it as a PDF as well on the website. Everyone will get a glossy gorgeous agenda.
When will seating charts be posted?
- Not until right before the event because authors move and change. It will be posted on big boards at the event as well.
Can I bring a wagon?
- Only to get to and from your room or car. You can bring your wagon to the storage / book check area and then back to your room / car. They will not be allowed in the panel rooms, event rooms, or book signing rooms. We allow carts with the following specs: 18” x 18” x 18” (handle not included in height restrictions).
Storage:
- We provide storage. You can check items and you will get a ticket. That location will be handed out at registration.
IVs and Oxygen:
- Thanks to our lovely sponsors (Madison Lawson, Heather Long, Willow Winters, Pru Schuyler, JR Gale, and Shana Gray) we will have free flavored oxygen bars during these hours:
- Friday, 9am - 12pm
- Saturday, 2pm-5pm
- There will also be an IV service on site for a great price. We will update this question with a link to register around March 1. IVs and oxygen really help immunity and jet lag! We will also have purse-sized oxygen canisters for sale at registration.
Do we get a bag at registration?
- YES! Filled with goodies. Thank you to our bag sponsor New York Times Bestselling Author Sylvia Day.
Do badges tell us who is an author, narrators and so on?
- YES. They do and thank you to our badge sponsor Kaylene Winter!
What is the dress code for the red carpets?
- Keep it classy! Red carpet events are glam! DJ parties are themed. Friday night grab a fun mask that you love and join in the masquerade fun! Saturday night is speakeasy themed, where is your feather boa?!
How does the internet work?
- If you are staying in the hotel you can use your room internet but hotel internet is about 3Gs. Your phone is usually 4 or more. We suggest using your phone.
Evenings Events:
- The after parties are AFTER for a reason. They are after a red-carpet event. When the red carpet ends the doors to those events open in the SAME room. Can you go to these events but not the red carpet? Yes, but you will not get in any sooner.
Rising Star Program:
- This is a 3-hour cocktail party, and a unique signing. We have vendors, pop-up signings, and all kinds of surprises going on. This program is a mentoring program for newer authors or authors who opted into the program because there were not seats in the main signing left. The authors get extra perks such as a private influencer party, and of course, access to agents, editors and panels. We are even working on a scholarship option.
Why do we host other events during the Rising Star event?
- For the same reason we only let you get into one room at a time in the main signing. Too many people is a fire hazard and the hotel would literally shut us down. Not to mention, pushing, shoving, and rolling over feet is not a good way to have fun. It’s not a process we support. With panels going on, we were able to control crowds last year, and yet the room stayed well populated and authors sold lots of books. Many sold out. But we must keep safety in the front of our mind. When safety is in question, our process becomes non-negotiable.
When is Registration open?
- Thursday: 3pm-8pm
- Friday: 8am-5pm
- Saturday: 8am-2pm
Where is registration?
- For readers the location is Aurora Registration (there will be maps and signs to point you the right direction). For authors and narrators, as well as agents and editors, it will be your assigned lounge. See the author section.
Is there a way to ship home?
- Yes, there is a FedEx onsite with flat-rate shipping options. Includes Box, Packing Supplies & $100 Insurance Coverage
- $35: Medium Box, 20 pound limit, Size: 8.75" x 4.375" x 11.313"
- $49: Large Box, 30 pound limit, Size: 8.75" x 7.75" x 11.313
- $56: XL Box, 50 pound limit, Size: 11.875" x 10.813" x 11.063"
Do you have day passes for 2024?
- Only for Thriller Day. Get those here: https://www.readerstakedenver.com/thriller-day.html
Can we register for 2025?
- Yes, but tickets are selling fast. Get your room and tickets here: https://www.readerstakedenver.com/2025-registration.html
How will I know if an author has cancelled?
- We will update our blog with cancellations, but also our attending author list is always up to date as well, so if someone is no longer on that list, they most likely have had to sadly cancel.
What if I need a roommate?
- We highly recommend you checkout our Solo Travelers group for other people traveling alone who may be searching for a roommate as well. Find that group HERE.
What if I need to sell my ticket?
- Please see our re-sell thread HERE. You can also re-sell to someone you know personally. However, you are only permitted to re-sell your ticket for face value ($375), and you must connect email angel@readerstakedenver.com with the purchaser’s information, and your ticket must be fully paid off when you transfer it.
What merch is Readers Take Denver selling?
- Checkout all of our merch HERE. We have a Signing Board, Autograph Book, Book Hangover Mug, T-Shirt, Utility Cart, Signing Essentials and Stools available for pre-order and pickup at the event!
What is Promo Alley and how does it work?
- Promo Alley is a room filled with all sorts of swag and goodies graciously donated by our signing authors! Each attendee will get a ticket to enter Promo Alley once and grab some swag, there will be an attendant at the door, and we just ask that everyone please be kind with how much swag you grab.
Are meals included?
- No, but we have worked with the Gaylord to offer meal options that will be quick and easy for our attendees. Grab your meal and enjoy anywhere! Some of our meals go hand-in-hand with an event, but you do NOT need to purchase the meal in order to attend the event. See our meal options HERE.
- There are also a few restaurants at the hotel itself.
- And finally, you can always order in, but please keep in mind wait times might be a bit longer due to how many people will be in attendance.
- The Gaylord has a mini-fridge in every room, and microwaves in common areas.
What methods of payment are accepted?
- The Gaylord as a hotel is cashless. As far as payment methods that authors, narrators, and vendors accept, that is up to them individually.